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How do I contact Customer Service?

Contact us by email at experts@healthysolutionsforpets.com

Do you charge sales tax?

Sales tax is only collected in California.

How do I place an order?

All orders have to be placed online at experts@healthysolutionsforpets.com. We do not accept orders via phone, email, fax or postal service.

What payment methods are accepted?

We accept all cards from Visa, MasterCard, Discover and American Express. For security purposes the billing address must exactly match the address on file with your financial institution. Checks, money orders or prepaid debit cards are not accepted.

How do I redeem a promo/discount code?

To redeem a promo code, type in your code in the “Discount Code” field during the checkout process. The discount field is located on the Customer Information section of the checkout process. Please note, only one promo code can be applied per order. Promo codes are case sensitive and must be entered exactly as they appear. Promo codes cannot be applied retroactively.

Will I receive an order confirmation?

An order confirmation will be sent to the email address you provided with your order. You will also receive a shipping confirmation email with tracking info once your order has shipped.

How do I check on the status of my order?

If you created an account during your purchase process, you can login
to check the status of you order at https://healthysolutionsforpets.com/account/login. If you do not have an account, please contact customer service via email us at experts@healthysolutionsforpets.com

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